Every commercial vessel needs a constant flow of supplies to keep its crew fed, its machinery running and its equipment compliant with safety rules. Ship chandlers — specialist marine suppliers — deliver those supplies to ships in port or at anchorage, often with very short notice.

What ship chandlers supply

• Provisions: fresh, frozen and dry food, drinking water and bonded stores.
• Deck stores: ropes, paints, cleaning materials, tools and hardware.
• Engine stores: lubricants, filters, gaskets and consumables.
• Safety equipment: lifejackets, fire-fighting equipment, pyrotechnics and first-aid supplies required under international safety rules.
• Cabin and galley stores: linen, utensils and personal care products.
• Technical spares: parts for engines, pumps and deck machinery.

IMPA and ISSA codes

Most chandlers use catalogues published by the International Marine Purchasing Association (IMPA) and the International Ship Suppliers & Services Association (ISSA). Standard item codes let ships’ officers and purchasing departments order precisely, compare quotes and avoid misunderstandings across languages.

How the ordering process works

1. The vessel or its management company sends a requisition, usually with IMPA codes.
2. The chandler quotes prices, availability and delivery times.
3. After approval, goods are sourced, checked and packed.
4. Customs formalities are completed, especially for bonded and duty-free items.
5. Supplies are delivered alongside or by launch to vessels at anchor, and the delivery is signed off by the crew.

Choosing a reliable ship supplier

• 24/7 responsiveness and experience with the ports on your route.
• Food safety controls for provisions, such as HACCP-based procedures.
• Certified safety equipment with valid documentation.
• Transparent pricing and clear handling of urgent orders.
• Efficient customs handling and accurate paperwork.

Frequently asked questions

Can chandlers deliver to ships at anchor?

Yes, many arrange delivery by supply boat or launch, subject to port rules and weather.

How much notice do chandlers need?

Standard orders are usually placed a few days before arrival, but experienced chandlers can often handle urgent requests within hours for common items.